Career Coach

Position Knowledge
Build Relationships
Customer Focus
Ethical Conduct
Personal Credibility
Problem Solving
Essential Functions

Assesses customer's career goals and related experience, education and work history.
Provides and arranges for services that supports the customer's preparedness for employment.
Matches customers with job orders available on an ongoing basis.
Work closely with Business Services Representatives with follow-up of referred clients.
Ensure all case notes are completed daily, ensuring quality control and all facts are stated.
Assist with all program audits.
Review files for assigned participants to assure files are accurate based on program procedures.
Conduct retention checks to employers on all successfully completed participants and assure all retentions are case noted and contacts are made as required to participants.
Coach, mentor and advocate for assigned participants to support their development and job placement.
Train and present topics associated with job readiness and job searching.

Skills & Experience

Minimum of 1 year of experience in job placement and training.
Excellent communication skills (written and oral).
Organized and strong attention to details.
Knowledge of the private sector and its employment needs.
Good advocacy and job matching skill.
Experience working with diverse, at risk, and vulnerable populations.
Ability to inspire and encourage others.
Proficiency with Microsoft Office Suite.
Proven track record in delivering on performance goals and metrics.

Physical Demands

Perform clerical and administrative duties in a physical office.
Extensive amount of mobility.
Reliable transportation is required.

Hours Of Work
Mon - Fri 8:30am - 5:00pm *Evenings & Weekends as needed.
Reporting Relationships

Reports to the Center Director or Program Manager and works in collaboration with E&ES staff.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Submit Resume
​Please submit your cover letter and resume to to be considered for this opportunity.