Doing Business in a Different Way in the Wake of COVID-19
Website Update: (11/17/2020)
An Update on E&ES Programming
We continue to adjust our service operations to protect the safety of our customers and staff amidst the COVID-19 pandemic. E&ES offices continue to provide robust, customer-centered services through a virtual service model. As a result of public health guidance, in-person services are not currently available. However, we are committed to ensuring our customers get all services needed, so please call one of our offices to learn more about how we can assist you.
Our services are available Monday – Friday from 8:30am – 5:00pm. If you are not currently enrolled in one of our programs, but are interested, please contact us here.
Please see the information below about services that are currently available, based on program:
Workforce Development Programs, including WIOA at American Job Centers:
Chicago Housing Authority (CHA) FamilyWorks:
CHA Golden Diner and Transitional Jobs Programs:
CHA Employment Placement Services:
For Those in Need of Economic Assistance:
Unemployment Insurance (UI):
The Illinois Department of Employment Security (IDES) has announced updated filing procedures, due to high volume here (opens in a new window).
Learn about changes to payment and collection policies related to utility debt as a result of COVID-19. Several utility companies have announced plans to maintain services and waive late payment fees. Learn more here (opens in a new window).
Food Pantries are available via the Chicago Food Depository’s partner agencies and programs. Food resources can be found by clicking here (opens in a new window). It is recommended that you call before you go to confirm program hours and requirements.
A federal waiver is being processed to expand Medicaid coverage. If the federal waiver is approved, the state will be able to expand Medicaid services through the addition of new medical providers, increased access across the state and ramped up services to many of the state’s most vulnerable populations. Get the latest information here (opens in a new window).
Individuals that have questions about or want to apply for benefits related to SNAP, cash or medical should visit ABE.illinois.gov or call the ABE Call Center at 1-800-843-6154. They can specifically check their application status, review benefits, or report changes here (opens in a new window) and clicking on the Manage My Case option.